MEDIALEEDS · UKLet’s talk ↗Clear information for working together.
These terms explain the basis on which Raid Media provides photography, video, web development, live production, studio hire and training. The business can be contacted at hello@raidmedia.co.uk or 07468 575859, at 6B Crown House, 94 Armley Road, Leeds, LS12 2EJ. Your written proposal or booking confirmation sets out the specific service and agreed details.
An enquiry is not a booking. Scope, dates, deliverables, pricing, taxes where applicable, payment schedule and any third-party costs must be agreed in writing. A booking is confirmed only when Raid Media confirms it in writing and any agreed booking payment has been received.
Contact us promptly if your requirements or dates change. Any additional work, changes to price, cancellation charges or rescheduling arrangements must be set out in your proposal or agreed in writing. Charges should reflect the agreed terms and relevant circumstances. Nothing here removes cancellation or other rights that apply to consumers by law.
Please provide accurate briefs, timely feedback, access to locations and the permissions needed for the agreed production. We will agree responsibilities for performers, music, third-party materials, filming permissions and participant releases. The client must arrange appropriate consent and clinical oversight for any patient-related production.
Delivery dates, formats and included revisions are set out in the agreed scope. Changes outside that scope may affect price and timing and will be agreed before additional work is carried out. Please tell us promptly if a deliverable does not match the agreed brief.
Unless agreed otherwise in writing, Raid Media retains copyright in its original creative work. The proposal should specify the licence you receive, including channels, duration, territory and any third-party restrictions. Raw files, project files, source code ownership and third-party licences are included only where expressly agreed. Portfolio use involving identifiable people or confidential material will be discussed with you and handled with appropriate permissions.
Hire periods, included facilities, equipment and any additional costs are confirmed before booking. Please follow safety instructions and the agreed use of the space. Report damage or equipment issues promptly. Training content, duration, equipment and any certificate are described in the booking confirmation; no qualification or accreditation is implied unless expressly stated.
Hosting, domains, third-party subscriptions, maintenance and ongoing support are included only if stated in the scope. Live production depends on venue access, connectivity and external platforms, which we will discuss during planning. Any third-party terms and costs will be identified where relevant.
We handle personal information as explained in our privacy notice. Both parties should identify confidential material and any restrictions before production. Do not send patient records, identification documents or other sensitive data through a general project enquiry.
Contact hello@raidmedia.co.uk if something is wrong so we can work towards a fair resolution. Nothing in these terms excludes rights or liabilities that cannot lawfully be excluded, including applicable consumer rights. These terms are governed by the law of England and Wales, subject to any mandatory protections that apply to you.